In most businesses the real system isn't the software. It's the person who knows which supplier to trust, what needs a second signature, and which order can wait. That knowledge walks out of the building at five o'clock every day — and one day it does not come back.
Agnidoot moves it into the system.
Approval limits, purchase rules, who signs off on what, how an enquiry becomes an order — held where everyone can see them and nobody can quietly forget them. Handover stops being a crisis. A new joiner is useful in a day.